Government Sector

“I took recently a 3 day Project Management workshop with Denise. When I first signed up, it was with the view that the workshop would be a refresher since I got my PMP certification a year earlier. Surprisingly, this course offered more than I expected. While sharing her vast experience, she facilitated skillfully the dialogue in the class so that everyone benefited and learned from the knowledge and experiences of the others. I would recommend this workshop to any Project Manager or anyone working in this area.”

François Cambron, PMP, Marine Systems Designer
BC Ferry Services Inc

“Denise trained me in an accelerated PMP prep course. She is an excellent conveyer of information, has a keen mind and a tremendous depth of knowledge. The information that she provided was concise and the support materials very helpful to prepare me for the PMP exam.”

Andrew McClure, CDP,PMP, Business & Contract Manager, Office of the CIO
BC Hydro

“I attended the Risk Management Essentials presented by CIKI. Denise has a style which keeps the material interesting and easy to follow. It provides a good foundation for developing skills in risk management and a good reminder for those with some exposure.”

Maria Patten, Director, Corporate Projects
Liquor Distribution Branch

“Participant’s feedback on our standard workshop evaluation was highly positive. Denise received very unusual, extremely high scores: Overall rating of the workshop: scale 1 – 5; average score 5. Overall effectiveness of instructor: scale 1 – 5; average score 5. Example of a participant feedback comment “I thought the whole thing was excellent, she really knew her stuff and could pass on tons of helpful information.” Following the course, Denise provided soft copy templates to the participants and was available for follow-up questions. She also provided me with a structured feedback form from all the participants regarding opportunities for project management improvements at BCSA. I would recommend Denise and the CIKI Learning Centre as a high quality group to use in providing Project Management training.”

Neil Kyle, Leader, Organization Development
BC Safety Authority

“I had the opportunity to complete CIKI’s Project Management workshop, it was extremely well prepared and delivered. It was obvious our facilitator had numerous years of experience as a PM and Instructor. Our group was made up of both seasoned veterans and novice Project Managers and Project Coordinators. The workshop material and presentation was such that it enabled all participants to learn, understand and apply their knowledge to in class practical exercises in a structured approach. The take away from this exercise is that I have noticed a marked improvement in the Commission’s project processes. Cost effective use of our resources and materials mean greater efficiencies driven into our daily effort. The Stakeholder wins.”

Al Urquhart, Project Manager
Canadian Tourism Commission

“I recently completed the “Project Management Essentials” course, and I was most impressed. It was not the first project management course I have taken, but it was by far the best. Although I was familiar with some of the course content, the practical exercises and real world examples used by Denise provided me with a fresh perspective and a variety of new tools that I can use on my own projects. The take home materials will also be a useful resource, especially with the dozens of helpful tips, tricks and techniques I feverishly scribbled in my binder. I would highly recommend the course to all PM’s, both new and experienced.”

Lyle Thompson, Project Manager
Canadian Environmental Assessment Authority

“CIKI custom developed and delivered Work Breakdown Structure (WBS) workshops for over 60 staff on what WBS were and how to build them in a project. These workshops have really taught us the value and importance of putting together a WBS to understand and define scope for projects and have given us the tools to be able to build them properly.”

Eileen Iverson, PMP, IT Business Solution Services Manager
City of Surrey

“A very practical and focused 2 day introduction to project management. Denise Holleran’s clear and determined style gives participants the rationale and confidence to manage any project successfully!”

Brenda Prosken, General Manager Community Services
City of Vancouver

“The CIKI Learning Centre customized a simulated exercise for 25+ participants to meet our specific organizational challenges around improving LSS’ competencies in resource estimation, cost estimation, and collaborative planning and decision making. The workshop resulted in four prioritized opportunities for improvement to be implemented across our organization.”

Thomas Fink, Manager of Strategic Planning
Legal Services Society





“I recently passed my PMP® exam thanks to Denise and the extremely thorough PMP Exam Prep course. Some of the processes and approaches used to reinforce basic PMBOK principles were fantastic in highlighting areas I needed to focus my studying. I enjoyed the course, project knowledge she shared, and study tools – all necessary knowledge to pass the exam. Of greatest value were her tips on the exam itself, study tips, and suggestions for resolving what appear at first glance to be multiple correct answers.”

Linda Flegel, PMP, Project Manager
Vancouver Coastal Health Authority

“CIKI customized an intensive PM workshop based on our specific needs and appropriate to the varying experience levels of the attendees. The main goal was “to enable participants to apply a structured approach to managing quality projects.” The workshop was a great success. Denise’s vast knowledge, expertise and experience sprinkled with humour proved to be an invaluable learning experience for us all. The principles we learned are extremely beneficial to the development and potential of both staff and the organization playing a critical role to the future success of our projects and fundraising.”

Brenda van Engelen, Executive Director
Vancouver Public Library Foundation

“I highly recommend this course for anyone with an active role or interest in project management. I found the course material comprehensive and insightful, with practical tips on effective project management. Denise is an excellent teacher, and has a wealth of experience that can guide you successfully through the most challenging of project issues.”

Tony Doyle, Business Systems Manager
Vancouver School Board